Pulse and Engagement Surveys

Concepts

• Understanding the Difference: Scores of "Strongly Agree" vs. "Agree" in Surveys
• Why 5-point Likert Scales are Better for employee engagement surveys
• Why You Should Avoid Mandatory Questions in Your Survey and What to Do About It
• What is Favorability in Surveys
• Open-ended questions
• What is Anonymity Threshold in surveys, and how does it work

For Managers

• How to Prepare Leaders to Receive and Act on Survey Results

Creating an survey

Managing a Live Survey

For Admins

• How to enable and configure Anonymous Conversations
• How to allow users to retake a survey
• What can I do If an employee did not receive the survey invitation email?

eNPS Survey

• What Is eNPS Survey - Employee Net Promoter Score?
• What Is A Good Net Promoter Score (eNPS)?
• What is a good employee survey response rate?

For Survey Takers

• How can I fill a eNPS survey from my email
• Is it possible for me to take a survey after it has expired?
• FAQ on Anonymous Conversations for Survey Takers
• Guide for Employees Participating in SnowHR Surveys
• If the survey is confidential? How do I get reminders to complete it?
• How can the survey be confidential when I receive a reply from my manager?
• Can I skip one of the questions If I am not sure how to answer a question?
• I did not receive the survey invitation
• What happens if I take a break while taking a Survey?
• Can I change my answers to a survey after I have completed it?
• FAQs about Diversity and Inclusion Survey for Survey Participants

Pulse Surveys

• The difference between a pulse survey and an engagement survey

Segments and attributes

• Attributes and segments explained
• Difference between All Reports and Direct Reports

Onboarding Surveys

• How to manually send a Reminder for an Onboarding Survey
• How to Create and Schedule Onboarding Surveys for New Hires
• Employee Onboarding: Difference between Automated Surveys and Automated Reviews
• Acknowledging open-ended questions and survey comments

Insights

• Analyzing Engagement Favorability/Score Trends over Time: Uncovering Insights for Continuous Improvement

Communication (Email) Templates

• 4 email templates for your DEI ( diversity, equity, and inclusion) surveys

Exit Surveys

• How to increase exit survey response rates
• A Guide to Interpreting the Results of your exit survey
• Learn how to communicate exit survey findings to managers effectively